AI best practices
Humantyze uses AI in a controlled, client-safe way. Our approach is built around trustworthiness, privacy, security, quality, and human judgment rather than blind automation.
We apply AI only where it improves clarity, speed, or quality without compromising confidentiality. Sensitive information is minimized, access is restricted, and client data is handled using privacy-enhanced and security-conscious practices aligned with recognized frameworks such as the NIST AI Risk Management Framework and ISO-style information security principles.
What this means in practice
- Confidential client information is not entered into AI systems unless the use case is appropriate, necessary, and consistent with agreed handling protocols.
- Data is minimized, access is limited, and security controls such as encryption, authentication, and role-based permissions are treated as baseline safeguards.
- AI outputs are reviewed by a human before they inform client advice, strategy, communications, or leadership decisions.
- Prompts, outputs, and workflows are designed to reduce risks such as sensitive information disclosure, prompt injection, and unreliable outputs.
- AI is used to support professional judgment, not replace it; accountability remains with Humantyze.
Quality and judgment
AI can accelerate research, drafting, synthesis, and scenario design, but it can also produce errors or overconfident outputs. For that reason, Humantyze treats AI as an assistive tool inside a quality-controlled process that emphasizes verification, context, and senior review.
Our ISO‑aligned approach
Humantyze structures its work using the quality management principles behind ISO 9001: customer focus, strong leadership, engagement of people, process thinking, continual improvement, evidence‑based decisions, and relationship management. In plain terms, we design each engagement as a clear process, define success upfront, and adjust based on data and feedback rather than opinion.
For information security, we follow the ISO/IEC 27001 “CIA” triad: confidentiality, integrity, and availability of client information. We limit access to sensitive data, keep coaching and workshop records accurate, and make sure agreed materials are available to you when you need them.
What this means for your engagement
- Your objectives and success metrics are defined, documented, and reviewed using ISO‑style quality management thinking.
- Each program follows a repeatable process: scoping, design, delivery, measurement, and improvement.
- Risks to information (e.g., workshop recordings, coaching notes, participant data) are assessed and managed using ISO 27001‑aligned controls.
We describe our approach as “ISO‑aligned” because we use the frameworks and principles of ISO 9001 and ISO/IEC 27001 to guide our work, without claiming formal certification.